Hariyali by Swati Rani
At Hariyali by Swati Rani, we aim to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing Time
- All orders are processed within 2–7 business days after confirmation.
- Orders are not processed on Sundays or public holidays.
- In case of high order volume, processing may take slightly longer.
2. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Any additional charges such as taxes or fees will be clearly mentioned before payment.
3. Delivery Time
- Delivery usually takes 3–10 business days, depending on your location.
- Remote areas may require additional time.
- Delivery timelines are estimated and may vary due to unforeseen circumstances.
4. Shipping Partners
- We use reliable courier services to ensure safe delivery of your products.
- Once your order is shipped, tracking details will be shared with you.
5. Order Tracking
- You will receive a tracking number via SMS or email after dispatch.
- Customers are responsible for tracking their orders and being available to receive the package.
6. Delays in Delivery
- Hariyali by Swati Rani is not responsible for delays caused by courier companies, weather conditions, or other unforeseen issues.
- However, we will assist you in tracking your order.
7. Incorrect Address
- Please ensure that your shipping address is correct while placing the order.
- We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
8. Failed Delivery Attempts
- If the courier is unable to deliver due to unavailability or incorrect details, the package may be returned to us.
- In such cases, re-shipping charges may apply.
9. Damaged Package
- If you receive a damaged package, you must record an opening video and report it within 24–48 hours.
- This is required as per our exchange policy.
10. Important Note
- We deal in unstitched suits, sarees, and dupattas, and all products are carefully packed to maintain quality during transit.
11. Policy Updates
- Hariyali by Swati Rani reserves the right to update this Shipping Policy at any time without prior notice.
12. Contact Us
For any shipping-related queries, please contact us through our official website or support channels.